Terms and Conditions
Here you will find our terms and conditions. These terms are applicable for any purchase you make through our marketplace. Our terms and conditions contain important information for you, as our customer. It's therefor important to carefully read them. Would you like to read them at a later time? Then please make sure to print or store these terms and conditions.
ZARENGO is located at the Hart van Stadionstraat 11 C10, 4815 NC Breda (The Netherlands) and registered with CoC-number: 66745578 and VAT-number: NL856681842B02 (hereinafter, "we, us, etc."). Through the marketplace(s) of ZARENGO, it's possible for customers (hereinafter, "you, etc") to purchase credit, codes, etc for services. In this process, we only act as intermediary. The codes can be redeemed or used at the external service providers supporting these codes.
We only connect supply and demand. We are thus not responsible or liable for any problems that you as a customer by or with these third parties. For any problems, questions, disputes and potential conflicts with legal requirements arising from the agreement that you as a customer with such third parties, you should contact those third parties.
You shall indemnify us against all claims of third parties in any form, related to the order placed through us.
Application, creation and execution
On all offers, agreements and deliveries through ZARENGO, these terms and conditions apply. The only exception, is if expressly agreed otherwise in writing.
The agreement is established at the time of acceptance by the customer. That moment is the final step in the ordering process, which is performed by pressing the order button. From that moment, you are required to pay and the counter party obliged to deliver.
The agreement is established with a (by ZARENGO selected) third party. This third party will take care of invoicing, the fulfillment and delivering of your order. Such delivery may take place under DAP (Delivered At Place), Incoterms 2010, conditions. Payment for your order can only be performed through the ZARENGO platform. ZARENGO is no party in this agreement and as such not liable, responsible, etc.
We will confirm the agreement by e-mail. It's your own responsibility to provide a working and correct e-mail address. You will receive the order at this specified address. It's not (always) possible to adjust the e-mail address in case you enter an invalid email address.
After the payment is properly processed, the order will be dispatched to your provided e-mail address. Delivery depends on the selected payment method. You will find more information about this subject on our website. The agreement will be stored by us in our database.
If for some reason the product you did order isn't working properly, or is incorrect, we would like to ask you to contact us as soon as possible. This can be done through various ways, preferable by e-mail. We will do our utmost efforts to respond as soon as possible, but no later then 48 hours. This also applies to complaints.
Prices as shown on our marketplace, are vat and eventual other costs included. It could be that when using a certain payment method, additional fees are charged. These fees can be found at our website.
The content of the website has been compiled with the greatest care. However, we cannot guarantee that all information on the site at all times is correct and complete. All prices and other information on the website (s) and other materials derived therefore are subject to obvious programming and typing errors.
When making a payment with us, you have the choice of various payment methods. At our website, you can read more about them. It could be possible, that certain payment methods might bring in additional costs. The payment method can also affect the delivery time, for example due to fraud screening.
Right of withdrawal/return
You cannot rely on the statutory right of withdrawal. Our services include the bridging between supply and demand of codes that can be used by third parties. The ordered codes will be shown directly on your screen and will be send by e-mail. From the moment you place an order, you agree to direct delivery and thereby lose your right of rescission.
The agreement is subject of Dutch law.
Mandatory law does not stipulate otherwise, all disputes that may arise from the agreement will be submitted to the competent Dutch court.
If any provision of these terms and conditions is found to be invalid, this will not affect the validity of the entire general conditions. We will in this case work with you to determine replacement (a) new provision(s), which as far as possible is held at the intent of the original provision.
If you have any questions, complaints or comments in regards to these terms and conditions, feel free to contact us by e-mail or post.
Stadionstraat 11 C10
4815 NC Breda
VAT Number: NL856681842B02